Privacy Policy

This Privacy Policy sets out how Moxi Health Limited (registered number 12352151, whose registered office is at R16 Springfield Avenue, Hook, Hampshire, RG27 8SF) (“Moxi”, “we”, “us” or “our”) collects and uses any personal data we collect or receive about you in connection with your registration and use of Moxi’s products, services and/or platforms, including our “Moxi Health” platform (collectively, the “Moxi Service”). This Privacy Policy also explains why we collect and use your personal data, who we might share this personal data with and your rights in relation to your personal data.

We are committed to protecting and respecting your privacy and complying with our obligations under the General Data Protection Regulation and the Data Protection Act 2018 and all other laws relevant to the handling of your personal data in respect of the Moxi Service (the “Privacy Laws”). We are the data controller for the purposes of the Privacy Laws (meaning that we are responsible for deciding how your personal data is used) and for ensuring it is handled in accordance with Privacy Laws.

When we refer to “personal data”, we are referring to any information which can directly or indirectly identify you, as explained more fully below.

What personal data we collect about you or receive from third parties

Information that you provide to us – this may include any of the following types of personal data which you provide to us when you register with the Moxi Service, use the Moxi Service, enquire about any aspect of the Moxi Service, or otherwise when you communicate or interact directly with us:

In addition to the above, please note that we may use and share aggregated data. This may have originally generated from your personal data but is not treated as personal data under the Privacy Laws (as it doesn’t individually identify you). On such basis, we can use this data for any purpose. If this aggregated data is ever combined with other data in such a way that you can be personally identified, we will only use that data in accordance with this Privacy Policy.

It is important that the information we hold about you is accurate. Please keep us informed of any changes to your personal information.

How long do we keep your data for

We will keep your personal data for as long as you are a registered user of the Moxi Service or for as long as the term of our contract with the relevant Customer (as applicable). After this point we may still need to keep hold of your personal data if there is a legal reason for doing so (such as for tax purposes or where we need to resolve any disputes with you or a Customer). In such circumstances, we will only retain the minimum amount of data necessary for such reason. We may retain aggregated data for any purposes.